VSignals
intro
VSignals is a FedRAMP SaaS platform used by the Department of Veterans Affairs to unify and operationalize Veteran feedback collection and service improvement across multiple channels. Tasked with securing and scaling this mission-critical system, I served as Principal Security & Tech Lead for its deployment and lifecycle architecture.
client
Department of Veterans Affairs
service
Solution Architecture, Technical Implementation, Mobile Application Implementation, End To End ATO Compliance & Security
sector
Federal Health / Public Sector
year
2017 - 2022
insights
Security, Scale, and Stakeholder Confidence
Achieved and maintained Authority to Operate (ATO) across three years with FedRAMP High security posture and zero downtime during certificate transitions.
Built and managed end-to-end mobile survey deployments, encrypted feedback workflows, and IAM/SSO integrations to deliver scalable and secure user experiences.
Guided executive stakeholders through cyber architecture decisions, directly influencing future ATO models across the VA enterprise.
Outro
VSignals now serves over 5 million survey recipients and 350,000 internal stakeholders, functioning as the VA’s primary platform for Veteran feedback and service design intelligence. I’m proud to have led its technical roadmap, compliance strategy, and live infrastructure scaling through multiple ATO cycles.
Credits
avesso team
Principal Security & Tech Lead
SAIC (prevously Halfaker)
Prime Contractor